- Significance of Granules Manufacturing in the Pharmaceutical Industry - November 14, 2024
- Gist of the draft notification: Compounding of Offences under the Drugs and Cosmetics Act - July 13, 2024
- Laboratory Waste Management, Types and Its Disposal - January 28, 2024
Last Updated on November 29, 2021 by The Health Master
Customer’s Right
Dear Customers when you visit Medical Store / Pharmacy for purchasing a drug / medicine, the following are your rights:
1. Check the license of the Medical Store / Pharmacy displayed on a prominent place.
2. Ensure that your drugs / medicines are sold under the supervision of Registered Pharmacist of the medical store.
3. Check that the drugs you are purchasing are stocked at proper storage conditions as per the storage conditions mentioned on the label of the drug / medicine.
4. Check the expiry date of the drug before purchasing.
5. Always ask for the purchase voucher and never purchase a drug without cash memo. No one can ask for or claim extra taxes for issuing a cash memo.
6. Cash memo should be signed by the Registered Pharmacist.
7. Cash memo of purchased drug is a warranty card for quality of drugs.
8. Before leaving the shop compare the Quantity, Name of drug, Batch No. and Expiry date of drug purchased with written on cash memo. Also check subtotal and grand total in cash memo.
9. This is your right to know from the pharmacist:
- What is the dose of drug / medicine?
- How to consume the drug / medicine?
- What are the side effects of drug / medicine?
- What are the contraindications of drug / medicine?
10. Customer has the right to get the drug tested as per provisions of Section 26 of Drug and Cosmetics Act from Govt. Analyst.
Testing of drugs / medicine
If the consumer want to get the medicine tested, he /she has to fill the required form Form-14 and the report will be issued on Form-14A, click below link to download the said forms:
For rates of testing of different drugs in the laboratory, click below Schedule-B
Issued by: FDA Haryana, India
Heart attack: सर्दी में क्यों बढ़ते हैं हार्ट अटैक के मामले: Expert
Aspirin से कैसे और कितना है Heart Failure का खतरा: read…
7 Tips for Handling & Storage of Skincare products
How to keep your ‘Happy Hormone’ levels high
5 Foods: भूलकर भी न करे दोबारा गर्म, खराब होने के साथ-साथ सेहत का…
2050 तक दुनिया की आधी आबादी को लगेगा चश्मा, क्या…
Preservative foods कहीं बीमार तो नहीं कर रहे आपको ? Let’s know in detail
7 amazing foods to control your Blood Sugar levels
Vegan Tea: पी है कभी वीगन चाय? क्या है बनाने का तरीका और…
Vitamin D की अगर कमी है तो सर्दियों में आ सकती है ये दिक्कतें:…
5 Medicinal Plants must be at home
First Aid box
Painkillers side effects
For informative videos on consumer awareness, click on the below YouTube icon:
For informative videos by The Health Master, click on the below YouTube icon:
For informative videos on Medical Store / Pharmacy, click on the below YouTube icon:
For informative videos on the news regarding Pharma / Medical Devices / Cosmetics / Homoeopathy etc., click on the below YouTube icon:
For informative videos on consumer awareness, click on the below YouTube icon: